🔐 Privacy Policy
Your privacy is our priority. At Zontelip Casino Hotels, we are committed to safeguarding your personal information. We handle your data with care, responsibility, and full transparency.

📋 What We Collect:

• Contact Information (Name, Email, Phone Number):
  Collected when you book a room, sign up for promotions, or contact guest support. This helps us manage your reservations, share updates, and maintain smooth communication.

• Booking Details & Guest Preferences:
  Includes your check-in/check-out dates, room selection, and special requests like non-smoking rooms or late checkouts. This allows us to personalize your experience.

• Payment Information (Securely Encrypted):
  We process your payment details through secure systems for bookings, resort purchases, and casino credits. Full card details are never stored, and we comply with PCI security standards.

• Guest Feedback & Reviews:
  Voluntary feedback through surveys, conversations, or online reviews helps us improve and tailor future stays.

🛠️ How We Use Your Information:

• To Manage Your Stay Efficiently:
  From confirming bookings to preparing your room, your data helps us deliver smooth, personalized service throughout your visit.

• To Customize Your Experience:
  Using preferences and past visits, we offer personalized recommendations, room setups, and possible upgrades for a more enjoyable stay.

• To Send You Special Offers (Only If You Opt-In):
  With your consent, we may send exclusive deals, invitations to VIP events, and tailored promotions based on your preferences.

🔓 Your Privacy Rights:

• Access to Your Personal Data:
  You have the right to know what information we hold. Contact us anytime to request access to your data.

• Request for Updates or Deletion:
  You can request corrections if your data is inaccurate, or ask for its deletion in line with legal and operational requirements.